Wrongly shipped items should be reported immediately to [email protected]. You will receive a return authority and goods will be organised to be returned at the seller’s cost and replaced or refunded as per customer request.
Products should remain in retail packaging in new condition.
Any items missing from the returned product will be subject to a replacement charge and deducted from the total refund amount.
If a product is incorrectly listed or ‘not as described’ this should be reported immediately to [email protected]. We will assist in supplying a suitable replacement if available or a full refund will be issued. You will receive a return authority and goods will be organised to be returned at the seller’s cost and replaced or refunded as per customer request.
Please Note: TWHS may request photo’s to confirm incorrectly supplied product. All images will need to be emailed to [email protected]. This is our discretion.